Frequently Asked Questions
Our products are available exclusively on our website.
If you would like to modify your order please use the chat button on our website or email us at email@example.com and we will do our best as long as the order has not begun shipping preparation.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
DOMESTIC Tracking numbers can sometimes take 24-48 hours to show shipping information once you receive shipping notification. INTERNATIONAL Tracking numbers sometimes only shows the first to second update. Don't worry your package is on it's way. If you have not received your package within the expected time frame please contact the shipping company for further assistance. We are not responsible for any import taxes or customs duties charges you may incur.
We gladly accepts unused or damaged products within 14 days of receipt. For more information on returns click here.
If you received an order that is damaged, contact us immediately through the contact page and be sure to include your order number. Please note damaged items can only be replaced for the same item.
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Our products are designed and manufactured at our HQ in Letchworth, Hertfordshire.